In addition to great customer service, and fantastically fast shipping, Zappos, it seems, has a sense of humor.
I’ve been wearing my new Timberland shoes indoors only since they are a little tighter than I’d like, and I want to be able to exchange them for the next size larger if necessary. Consequently I swap them with my old shoes at the start and end of each day, and before and after lunch. Toward that end I twittered this yesterday afternoon: